NEO GOV AI Officer gate

In development - pilot programme open to applications

The intelligence layer for public administration.

NEO GOV AI helps public-service teams understand a case, find the right procedure, coordinate every administration involved and prepare the next step. The work moves faster. The decision stays with the officer.

Request access See how a case moves
1engine, built once and hardened for the state
0government records shared with commercial NEO AI
3views of the same case: Focus, Normal and Jarvis
Everydecision on a person or organisation taken by an authorised officer

A citizen's case crosses five desks. Nobody sees all of it.

Public services already hold the records, the rules and the expertise. What they lack is one place where a case can be understood end to end, by everyone allowed to see it.

Records live in separate systems
An application, its supporting documents and the replies of other services sit in different tools. Officers rebuild the picture by hand, again and again.
Procedures are hard to find and apply
The applicable rule depends on the case, the service and the latest circular. Finding it takes time that should go to the citizen.
Decisions leave a thin trail
When a case is reviewed later, the sources, the versions and the reasons behind each step are often missing.

One engine. Two worlds that never mix.

NEO GOV AI runs on the NEO AI core, the same intelligence engine that powers NEO AI. The code is shared and hardened once. The deployment, the database, the permissions and the data are separate.

NEO AI core
  • Intelligence operating system
  • Multi-model orchestration
  • Agents and coordination
  • Long-term memory
  • Knowledge graph
  • Databases and retrieval
  • Tools and API connectors
  • Web research
  • Security and audit
NEO AICommercial platform for people and companies
Isolation wallShared code. Never shared data.
NEO GOV AIGovernment platform for public administrations

Try it: send work through the engine, then try to move government data across the wall.

Government data is never mixed with commercial NEO AI: independent deployments, isolated databases, role-based permissions, full audit and configurable data residency.

What NEO GOV AI adds for the state

On top of the shared engine, NEO GOV AI is designed around the way public work is actually organised.

  • Agents for each administration

    Specialised agents that know the vocabulary, the documents and the procedures of a ministry or a service, and work only within the rights they are given.

  • Gateway to authorised public APIs

    Connections to official registries and public services that an administration has authorised, with every call recorded.

  • Procedure and rules engine

    Matches a case to the procedure that applies, lists the requirements and shows what is missing before anyone decides.

  • Workflows across administrations

    One case, several services: tasks are routed, deadlines are followed and supervisors see where a case is waiting.

  • Portal for residents, businesses and officers

    Each audience sees what it is entitled to see: the status of an application, the documents requested, the work to review.

  • Human supervision and traceability

    Compliance checks, mandatory officer gates and a complete record of sources, versions and decisions.

How a case moves

An example with sample data: a service procurement review. NEO GOV AI prepares the work in parallel. The final review stays blocked until a person with the authority to decide has resolved every open item.

Sample dataService procurement review - Case GOV-017 - sample data

Open items

No open item yet. Run the case to see the checks.

Audit trail

    • Record intake complete: 10 source files with origin and version
    • Criteria mapped to evidence: 3 procurement criteria
    • Review pack v2 drafted (draft, not validated)
    • Process checks raised 2 open items
    • Resolved with evidence: evaluation rationale
    • Resolved with evidence: conflict declaration
    • Officer gate unlocked: waiting for the procurement lead
    • Decision recorded by the procurement lead on version v2. Evidence sealed.
    1. Record intakeThe application and its ten source files are collected, with their origin and version.
    2. Criteria mappingEach requirement of the procedure is matched to the evidence that supports it.
    3. Review packA draft review pack is prepared. Draft means available for review, never validated.
    4. Process checksTwo open items are raised: an incomplete evaluation rationale and a missing conflict declaration.
    5. Officer reviewThe procurement lead decides. Until the open items are resolved with evidence, sharing stays disabled.

    The success of one branch never excuses the other. A material change to the file invalidates any earlier sign-off.

    Three views of the same case

    Switching view never restarts the work, never changes a permission and never spends anything. Same case, same version, same gate.

    Workspaces / Ministry of Public Works

    Service procurement review

    Make public work traceable and reviewable.

    Case GOV-017 - Internal review10 source filesRestricted
    2 items need reviewOpen review
    Procurement criteria

    Service capabilityEvidence linked

    Delivery approachRationale pending

    GovernanceDeclaration missing

    Process checkpoints

    IntakeComplete

    EvaluationDraft ready

    Panel reviewBlocked

    Record register

    Requirements v2Linked

    Evaluation notes v1Linked

    DeclarationMissing

    ProgressOutputContext
    • Record intake
    • Criteria mapping
    • Review pack
    • 2 open
    • Procurement lead Pending

    Design preview. Not a live system. Move the pointer over the screen to tilt it.

    Sovereign by design

    A government does not rent intelligence from a shared pool. NEO GOV AI is designed so that each deployment belongs to the administration that runs it.

    • Its own deploymentEach government environment runs separately, with its own database, its own users and its own keys.
    • Data residency you chooseHosting in the country, in a sovereign cloud or on premises, according to the legal framework of each jurisdiction.
    • No training on government workGovernment tasks are excluded by default from any model training set.
    • Model choice under controlThe administration decides which AI providers may be used. Locally hosted models are part of the roadmap.
    • Permissions by roleConnecting a service never authorises acting in it. Agents receive tools for a defined task, never an officer's credentials.
    • A complete audit trailEvidence, decisions and a read-only replay of every case. Replay shows what happened. It never runs anything again.

    AI prepares. Officers decide.

    NEO GOV AI is built on a simple rule: any decision that affects a person or an organisation belongs to the competent authority, with traceability and the possibility of correction.

    • Mandatory officer gates sit outside every setting, profile and view. No configuration can switch them off.
    • A source is never shown as verified without proof. A missing document opens a request, not a placeholder.
    • An unknown value is shown as unknown, never as zero.
    • Approvals are tied to an exact version. A material change asks for a new review.

    Where a pilot can start

    Examples of procedures that suit a first pilot: one procedure, one service, measurable before and after. These are examples, not current deployments.

    • Public procurement review

      Criteria, evaluation notes and declarations organised for the panel.

    • Permits and licences

      Completeness of the file, applicable rules and routing to each service concerned.

    • Social services case handling

      One view of a household's file across the services that support it.

    • Business registration

      Documents checked against the registry requirements before the officer's review.

    • Correspondence and requests

      Incoming requests classified, answered in draft and routed with their deadline.

    • Inter-ministry programmes

      Responsibilities, milestones and evidence of a programme followed in one place.

    From one procedure to a whole administration

    NEO GOV AI is in development. We are preparing pilots with public entities that want to start small, measure, and grow on solid ground.

    1. Discovery

      We map one procedure with your team: the records, the rules, the services involved and the decisions to protect.

    2. Pilot

      One procedure, authorised connections only, traceable actions and decisions validated by your officers.

    3. Expansion

      More procedures and more administrations on the same engine, with the same rules.

    4. Sovereign deployment

      A dedicated environment under your legal framework, hosting and governance.

    Every engagement is subject to a separate agreement and to the legal framework of the jurisdiction concerned.

    Part of NEO AI by My NEO Group

    NEO GOV AI is one of the vertical products built on NEO AI, the intelligence operating system developed by NEO TECH LABS, a company of My NEO Group based in Dubai.

    Discover NEO AIMy NEO Group

    Bring one procedure. We will show you the case, end to end.

    Access is by request. Tell us about your administration or organisation and the procedure you want to improve.

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